Support
Need help? We’re here.
Quick answers below — aligned with Profile → Help & support in the app.
FAQ
Frequently asked questions
Tap a question to read the answer.
Steps not updating?+
Allow Motion (iPhone) or Activity Recognition (Android) for Mizora in your phone settings, then pull to refresh on Home or open Steps and tap Try again.
How do I change daily goals?+
From Home, open your steps goal (or Daily goals). Steps are required; water and other metrics are optional toggles you can turn on only when you want to track them.
Does Mizora send push notifications?+
You can manage reminder types and quiet hours under Profile → Notifications. Delivery depends on your device settings and the options you enable.
Where is my data stored?+
Most progress, goals, and streaks stay on your device. Optional profile and health info personalize targets — see Profile → Privacy & data, or read our Privacy Policy.
Are calorie numbers medical advice?+
Active calories are estimated from your steps for motivation only. They are not a medical or dietary prescription.
How do I delete my data?+
Profile → Privacy & data → Delete data on this device removes profile and preference fields stored by that action. Step and water logs may remain until you uninstall the app.
Does Mizora require an account?+
No. Mizora Version 1 works without creating an account. Your core data stays primarily on this device.
Get in touch
Contact support
Bug reports, feedback, and data questions
support@mizora.appWe usually reply within 1–2 business days.
Email support